Case Study 29 September 2021 3 min Read

Smart Consignment Delivery Solution

Retail Digital Engineering Software Testing

Overview

The customer is a leading retail and logistic solution provider who wants to enhance the consumer experience with unattended safe home delivery. An IoT-based home delivery smart-box system is developed to complete the delivery when the customer is away from home. Consumers can remotely authorize a delivery person for the delivery completion to the IoT-bases smart-box.

As online shopping is gaining more acceptance, there is a constant need for safe and on-time consignment delivery to consumers, especially high-value items. The physical presence of consumer becomes mandatory to avoid theft of delivered goods. The customer wanted to enhance their logistics handling software to facilitate a safe and interactive consignment delivery to end customers. The solution is to use a safe smart-box that leverages IoT technology to operate it remotely, involving both the customer and delivery personnel in real-time. It also allows pre-authenticated code to the delivery personnel and acknowledges the delivery to the customer in real-time.

Trenser served as the technology partner and provided the end-to-end software development for cloud, web, mobile, and embedded IoT devices. The cloud software deployment was managed using DevOps.

Project Outcome

  • Pilot installation of the solution in 50 homes was done in 6 months from the start of the project.
  • Customer satisfaction improved as consignments were delivered safely without the physical presence of consumers.
  • A mechanically redesigned variant of the smart-box is also used to leverage the exact solution for apartments and corporate customers.

Explore More

Low-Cost 3D Printer for Retail Market

Retail Embedded Software

Intelligent IP Camera for Video Surveillance

Industrial Embedded Software Software Testing

Digital Solution for Student Healthcare

Healthcare Digital Engineering

Professional digital camera software support portal

Consumer & Media Application Software Embedded Software