Case Study 8 October 2021 02 min Read

Cloud-Based Network Management System

Consumer & Media Application Software Software Testing

Overview

New generation network engineers and IT managers prefer to access their NMS systems from anywhere in the world. They like to get notified of network issues on their mobiles and handheld devices. Also, it is has become a common practice for medium to large enterprises with multiple locations/ offices to visualize and manage entire network systems from a single dashboard with drill-down features.

The customer wanted to develop a cloud-based Network Management System to provide a single integrated, but modular solution to monitor all network equipment. This kind of cloud-based solution enables to centrally monitor, manage, and configure all critical network assets. Global dashboards laid over the drill-down maps, alarm escalation, and predictive analytics seamlessly ensure almost 100% uptime of critical network infrastructure across the enterprise. The solution adopts a modular approach as any new type of network asset could be integrated with less effort, and communication protocols and alarm escalations start working across heterogeneous networks and equipment. Modern Ux design envisaged to replace legacy user interface – Responsive web-based UI for dashboards and Mobile applications to view critical network notifications and summary dashboard.

Long-term partnership to provide software development and maintenance services. The development followed Scaled Agile Framework (SAFe ) with 3 months release trains ( 18 months development for initial version ). DevOps toolchain established to ensure continuous delivery.

Project Outcome

  • 40% of existing customers got migrated to new Cloud-based NMS within 12 months of initial product release.
  • End-user engagement and satisfaction Index enhanced by 50 % with the new UX and mobile interfaces.

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